Paul Hardersen, Founder and Chief Executive Officer of Seadog Travels, has recently earned the Certified Travel Counselor (CTC) designation from The Travel Institute. Receiving the CTC designation is an important qualification as the coursework and learning material focuses on knowledge and skills necessary to successfully operate a travel business. Topics in the coursework include negotiation, conflict resolution, personality styles, company finances, coaching and mentoring, emotional intelligence, teambuilding, and project management, among others. Certification requires completion of the coursework, successfully passing the written examination, and writing a white paper on a travel industry topic.
“The material taught in the CTC course is vital, broad-based, and essential for tackling the monumental task of running an organization,” said Hardersen, who also received his Certified Travel Associate (CTA) designation in 2020. Much of the success of any organization depends on the ability to manage people, to help people grow and develop their skills, to handle and resolve conflicts, and to really be partners in the success of the entire team. I often say that half of the world’s problems are due to poor communication and I stand by that — which means that taking the time to talk, to understand, and to empathize with each other is incredibly important.”
Entering its third year of operation, Seadog Travels continues to develop a diverse ocean-themed travel agency and tour company. “One key realization of the past couple of years is that there has to be a genuine alignment among people and organizations if there is ever going to be real collaboration. There has to be an agreement on the basic vision and mission of the company and its partners. Once you have that, you can really begin to develop and grow. That’s what we’re in the process of doing.”